Bibliometrica’s approach to understanding and supporting organisational change is inspired by the study of knowledge creation, which emphasizes the diversity of the factors that motivate attempts at change, the need for reasoned synthesis underpinning a knowledge claim [in developing a programme theory], and the wide range of possible consequences of new knowledge.
Diversity of inputs to the process of making change and the variety of consequences when organisations make change argues for a forensic approach to programme design, programme monitoring, and the evaluation of final outputs, outcomes and impacts.
Bibliometrica’s approach to supporting change identifies factors that are leading to change, including the programme theory, and then focuses on reducing uncertainties in the process of bringing change about.
This is done by examining the factors, and relationships between them. An iterative approach to uncertainty reduction using Bayesian methods is adopted. Organisational change supported by such methods has the potential to yield greater reliability of outcome, and in the longer term, greater impact.