Bibliometrica® Ltd [‘Bibliometrica’] is a research consultancy that carries out studies on the management of scientific and economic policies and their effects. Its clients are governmental, research, and commercial organisations.
If you contract with Bibliometrica, or are involved in a study in which you provide information to Bibliometrica as part of research the company is undertaking, the company may need to collect and hold your personal information in order to do so. The company will take all possible steps to protect your personal information. This Privacy Notice describes the information Bibliometrica will collect about you, how it is used and shared, and your rights regarding it.
Bibliometrica is registered with the Information Commissioner’s Office (ICO) as a Data Controller for the personal data that the company holds and processes as a research organisation. The registered address is:
1 Mayfair, Horwich, BOLTON, BL6 6HD, the company registration number with the ICO is A8924682.
The vast majority of the information that Bibliometrica may hold will arise either from contractual arrangements with a supplier or with interviewees in a research study. The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a Lawful Basis for doing so. These Lawful Bases identified in the GDPR are:
(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).
(d) Vital interests: the processing is necessary to protect someone’s life.
(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)
We will make it clear to you when we acquire your data our reasons for doing so.
Bibliometrica does not use automated decision-making in the processing of your personal data. Bibliometrica collects and processes both personal data and special categories of personal data as defined in the GDPR. This includes:
• Phone number;
• Payment or bank details;
• Date of birth;
Bibliometrica will only collect personal data that is relevant to the service performed for you, or that is incidental to that service. This personal data may be required to enable Bibliometrica Ltd to provide its service to you. Bibliometrica does not normally collect special personal data.
Where Bibliometrica collects personal information on the basis of legitimate interest, Bibliometrica is required by UK Law to be satisfied of the following:
that “processing is necessary for…
…the purposes of the legitimate interests pursued by the controller or by a third party, …
…except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.”
Guidance from the Information Commissioner’s Office [ICO], with which Bibliometrica will comply whenever collection of personal data is conducted under the legitimate interest purpose, considers that the legitimate interests’ provision incorporates three key elements and that a test should be made by asking the following questions:
Application of a three-part test for legitimate interests is well-established.
Bibliometrica’s use of the legitimate interest provision may cover its collection of personal information from grant or contract recipients from a funding body.
To deliver services to you, Bibliometrica may need to share your personal data outside the
European Economic Area (EEA) with its services providers (such as Dropbox). In such circumstances, Bibliometrica will enter into model contractual clauses as adopted by the European Commission or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where its partners or service providers have adopted such internal policies approved by European data protection authorities. Bibliometrica is satisfied that such transferred data is fully protected and safeguarded as required by the GDPR.
Bibliometrica retains your personal data while you remain a client and usually for six years
thereafter. Bibliometrica’s Retention and Disposal Policy (copy available on request) details how
long Bibliometrica holds data for and how Bibliometrica disposes of it when it no longer needs to be held. Bibliometrica will delete or anonymise your information at your request unless:
• There is an unresolved issue, such as claim or dispute;
• Bibliometrica is legally required to; or
• There are overriding legitimate business interests, including but not limited to
fraud prevention and protecting customers' safety and security.
The GDPR gives you specific rights around your personal data. For example, you have
to be informed about the information Bibliometrica holds and what Bibliometrica uses it for, you can ask for a copy of the personal information Bibliometrica holds about you, you can ask Bibliometrica to correct any inaccuracies with the personal data Bibliometrica holds, you can ask it to stop sending you direct mail, or emails, or in some circumstances ask us to stop processing your details.
Finally, if Bibliometrica does something irregular or improper with your personal data you can seek
compensation for any distress you are caused or loss you have incurred. You can find
out more information from the ICO’s website:
http://ico.org.uk/for_the_public/personal_information and this is the organisation that
you can complain to if you are unhappy with how Bibliometrica dealt with you.
You may request access to, correction of, or a copy of your information by contacting
The Information Officer, Bibliometrica Ltd, 1 Mayfair, Horwich, Bolton, BL6 6DH in writing.